Frequently Asked Questions
Everything you need to know about shopping at The Workshop.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided.
How do I know which size to order?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
The Workshop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only guarantee modifications or cancellations within 60 minutes of order placement.